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Director, Consulting - Vendor Services

Department: Consulting
Location: Toronto

Position Title: Director, Consulting Vendor Services
Department: Advisory Consulting
Reports to: VP, Consulting Services
Location: Toronto, ON

Position Summary

The Director, Consulting leads consulting engagements within the vendor space for a variety of Info-Tech Advisory services. This position also assists in growing the organization by securing additional project activities, driving proposal completion, and developing junior team members.

Major Responsibilities

  • Lead client interactions and client management primarily in the vendor space, with weekly project updates, presentation of deliverables, report collation, and related administration.
  • Maintain project tracking, hours, costs, and other variables against budget and conduct basic funnel management.
  • Support business development activities by participating in proposal writing, project scoping, and presentation of the solution to clients.
  • Create compelling client solutions, in the areas of Channel, Partner and Developer Programs and go to market strategy programs and collateral.
  • Mentor and coach junior consultants and research analysts to provide project leadership.
  • Support research team with insights gleaned from client engagements; encourage and partake in cross collaboration with research teams.
  • Work closely with VP, Consulting Services on strategic plans and go to market activity.
  • Identify opportunities to present to broader internal groups i.e. research, sales, etc.
  • Coordinate engagements with external third party contractors.

Education and Experience


  • University degree, ideally in Business or Marketing.
  • Minimum 10 years of experience in a business advisory capacity, ideally dealing with vendor related projects with minimum of 3 years consulting or marketing experience within a technology vendor. 
  • Minimum 5 years of experience in the creation of project proposals, RFP responses, and Statements of Work.
  • Project budget management. 
  • Demonstrated experience with client interaction for both sales and delivery.


  • Channel or Vendor Partner program experience an asset.


  • Client Interaction & Facilitation: Build rapport and effectively communicate with clients over the phone and through facilitated in-person sessions.
  • Project Management: Manage project scope and budget effectively and report on project progress in a timely manner.  Lead challenging negotiations, while managing scope and client expectations.
  • Written Communication: Craft and word deliverables in a clear and concise manner, for a polished, professional and graphically appealing outcome.
  • Presentation Skills: Present and influence client stakeholders through the presentation of Info-Tech proposals and deliverables.
  • Business Development: Generate advisory sales leads through interactions with clients (i.e. analyst calls or project work) and proposal of Info-Tech services to fulfill client needs.
  • Adaptability: Ability to work in a dynamic, evolving environment, and mentor/lead others through change.

Additional Comments

  • Must be eligible to obtain a TN1 Visa
  • Willingness to travel, approximately 25%



ITRG is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected factors. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.

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