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Research Advisor - Vendor Mgmt

Department: Research - Vendor Mgmt
Location: Toronto, ON

Title: Research Advisor

Location: Toronto, ON

Type: Permanent, Full Time

Department: Research – Vendor Management

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

Due to continued growth within our Research –Vendor Management, we are expanding our Team of talented Professionals. This role is ideal for individuals who excel in:

  • Utilizing practical experience and knowledge in one or more of the following disciplines: IT Contract Review, or IT Vendor Management
  • Driving and delivering value through world-class research, supporting and engaging a dedicated set of members via advisory calls, and supporting client-site workshops

We offer a high learning, dynamic, and progressive culture. If you are passionate about evolving the field of technology, we would love to hear from you!

Areas of focus for this role includes:

  • Research.  As a subject matter expert, write and publish research designed to provide our members with what they need to be successful IT professionals.
  • Utilization. Leverage our research to assist members through the process of executing projects or process improvements either remotely (working through a series of structured   calls) or onsite (working through structured 5-day workshops or custom consulting engagements).
  • Service Quality. Provide measurable value to our clients through the various services provided: research, calls, workshops, and consulting.

Education and Experience:

  • Undergraduate degree required (business or technology preferred) or equivalent experience.
  • Excellent presentation skills and facilitation experience: client-facing workshops, training sessions, and consulting engagements.
  • Strong relationship building and management skills. Experience gaining and maintaining trusted advisor status with senior management and C-level executives.              
  • Minimum 3-5 years’ experience working within a managerial role within a mid to large IT department or with an IT vendor or analyst firm
  • Certifications in an IT, Procurement or project management related topic e.g. PMP, COBIT 5, ITIL an asset.
  • Demonstrated experience in Vendor Management, IT Contract Review
  • Working knowledge and experience with Microsoft licensing, contracts and pricing preferred

Required Skills

  • Understanding of the key management processes within an IT department
  • Demonstrated experience working in a Vendor Management or IT Procurement role
  • Strong client advisory and service delivery skills; the ability to lead clients through complex projects, build relationships and establish reputation as a trusted advisor, and lead clients through structured working sessions.
  • Prior experience in applying primary and secondary research, along with superior analytical and written communication skills, to produce      high-quality research for our members.
  • Advanced proficiency in Microsoft Excel, PowerPoint and Word
  • Must be flexible and have ability to travel (25-50%) to deliver workshops onsite at client locations both within and outside of North        America. Must be eligible to obtain TN Visa for work with US clients. Must be available for after-hours call booking twice per month for two hours each time.

ITRG is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected factors. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.

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