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Director, Research - Applications Development

Department: Research - Applications
Location: Toronto

Department: Research - Applications

Location: Toronto

Position Summary 

Is better application development your passion? Are you compelled to help others stop fighting the same fires day after day? Have you implemented Agile or DevOps practices to drive effective delivery? Do you get a rush when you discover new insights into how to deliver better software and applications?

If so, you could be Info-Tech’s next Director for research and advisory into application development and portfolio management. Your primary goal will be to advise our members on how to develop the people, processes and tools they need to deliver exceptional applications.

Your contributions to our research will create new insights and content on how to build better practices for Software Development, Quality Assurance, and Application Operations and Management.

The junior members of our team will also look to you for support as they develop their abilities and knowledge!

PLEASE NOTE: You must be eligible to obtain a TN Visa and be willing and able to travel up to (25%) to deliver workshops on-site at client locations.

Major Responsibilities 

  • Use your knowledge and experience of application delivery and our Blueprints to help our members improve their organization over the phone or in on-site workshops.
  • Create research that improves the scope and value of the practice advisory content.
  • Expand commercial demand for the practice’s services and content.
  • Identify opportunities to provide value to clients through workshops and consulting engagements.
  • Work with our commercial teams to define the scope and project outcomes.
  • Create personal relationships with key members to drive the value they get from our research and renewals.
  • Identify areas of assistance required to create a cadence of exceptional experiences.
  • Develop research blueprints over a 12 week research cycle.
  • Understand what our members need to be successful and drive a research agenda that continually creates valuable new content
  • Drive the commercial success of the practice working with consulting and product management teams.

Education and Experience 

Required

  • 5+ years of experience in one or more the following domains:
    • Application/Software Development
    • Quality Assurance
    • Application Operations and Maintenance
  • Experience implementing DevOps in Waterfall, Lean, or Agile environments
  • Experience gaining and maintaining trusted advisor status with senior management and C-level executives.
  • Experience facilitating client facing workshops, training sessions, and consulting engagements.
  • Undergraduate degree in business or technology.

Desirable

  • Professional certifications in Agile, Business Analysis, TOGAF, or other related disciplines
  • Previous experience in public speaking, group facilitation, or coaching
  • Project Management experience
  • An MA, MBA, or MSc

Skills 

  • Strong client advisory & service delivery skills; the ability to lead clients through complex projects, build relationships and establish reputation as a trusted advisor, and lead clients through structured working sessions.
  • Expert ability to analyze application delivery practices and experiences in a way that uncovers insights and frames problems in a new or unique way.
  • Strong ability to identify opportunities where value can be added and work with members to define project outcomes.
  • Expert knowledge of application delivery or portfolio management and demonstrated ability to deliver requirements, solution architectures, and applications.

ITRG is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected factors. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process. 

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