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Senior Workshop Delivery Director

Department: Research - Workshop Delivery
Location: Toronto, ON

Department: Research

Reports to: Vice President, Research                            

Location: Canada Wide 

This role will require extensive travel in the USA, as well as some travel internationally. Willingness and ability to travel 50% to 75% of the time (2 to 3 weeks per month) is essential.

Are you an experienced IT Professional who is passionate about knowledge sharing, learning & writing on new trends within IT industry, and being a SME within your respective IT niche?

Due to continued growth within our Research – Workshop & Delivery practice, we are expanding our Team of talented Professionals. This role is ideal for individuals who excel in: 

Utilizing your practical experience and knowledge in one or more of the following areas:  

  • Software Development Lifecycle (SDLC)
  • Software Quality Assurance (QA)
  • Application Development
  • Application Rationalization
  • Agile
  • DevOps
  • Product Management/Delivery
  • Business Analysis
  • Application Modernization

Role Focus:

  • Engagement Scoping: Work with clients over the phone to properly scope and formalize the objectives, agenda, deliverables', and overall workshop effort in advance of onsite delivery.  
  • Workshop Delivery: Lead the delivery of four-day workshops, onsite at the client location, based on Info-Tech’s Best Practice Methodology Blueprints.  
  • Client Service: Identify client need for continued advisory service and support after the workshop.
  • Commercial Activity: Identify opportunities to provide additional workshop and consulting engagements to our clients.  
  • Research Support: Transmit new knowledge and lessons learned during workshop interactions to influence and improve the research agenda and content. On occasion, develop client case studies and/or industry research notes.

Education and Experience:  

  • Undergraduate degree in Business, IT, or related discipline. MBA is an asset.  
  • Minimum of 10 years progressive experience in IT leadership OR consulting roles within medium to large organizations (IT team size between 25 and 100 FTEs)  
  • Previous experience presenting to a C-suite audience
  • Acquired experience in multiple IT disciplines in order to function in a flexible, generalist capacity.  
  • Deep understanding of current and emerging technologies and how organizations employ/apply them to drive digital business
  • Certifications in an IT or project management topic are beneficial e.g. PMP, COBIT 5, ITIL.  

Required Skills

  • Exceptional presentation, facilitation, interpersonal communication, and collaboration skills
  • Ability to lead clients through complex projects by providing guidance, critical analysis, and support
  • Proven ability to build rapport, credibility, and trust with clients at all levels and across all disciplines
  • The ability to work independently and remotely for extended periods

ITRG is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected factors. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process. 


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