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Manager, Research - Tribal Government, Gaming & Hospitality

Department: Research - CIO
Location: Las Vegas, NV

Practice Area: Research - Tribal Government, Gaming & Hospitality

Location: Las Vegas, NV - Home Based 

The Manager, Research generates insights and provides expertise during the development of our research content by supporting and engaging members via remote phone support and client-site workshops; contributing to the practice agenda by researching, writing, and delivering Tribal Government and Gaming & Hospitality best practices to help clients complete projects and improving processes within their organization.

Research is produced through the;

  • effective development of project outlines 
  • gathering and collating of relevant primary and secondary information 
  • collaboration with team members, to develop innovative approaches to solving the research problem
  • production and delivery of written content 
  • design of effective tools and templates to be used in conjunction with written content

Key Activities

  • Leverage research and personal expertise to assist members through the process of executing projects or process improvements 
  • Deliver work either remotely through over the phone guided implementations or through onsite structured, 5-day workshops or custom consulting engagements
  • Document/share key insights, coordinate subsequent analyst experiences and develop relationships with clients 
  • Collaborate with colleagues across the organization to identify, develop and improve internal processes, procedures or practice

Requirements

  • Undergraduate degree required (business or technology preferred) or equivalent experience
  • Minimum 7 years’ professional experience working in a Tribal Government &/or Gaming & Hospitality or IT role is a must 
  • Exceptional presentation skills and facilitation experience; ideally with proven experience supporting or delivering in a workshop setting or equivalent 
  • Experience mentoring, developing, and training staff would be an asset 
  • Strategic foresight and ability to identify and understand new approaches, technologies and demand and how they impact organization

Skills

  • Comprehensive understanding of IT & Business matters within a Tribal Government or Gaming & Hospitality environment.
  • Critical Thinking/Research/Analysis skills 
  • Structured Thinking:Able to break down large topics/projects into manageable, logical steps and outputs. Using research and analysis to structure a blueprint and create deliverables.
  • Writing: Able to write from a business perspective, clear, concise, client focused written communication. Develop written research content.
  • Intellectual curiosity: investigate new topics or concepts or find new perspectives beyond common wisdom on well-understood topics.
  • Client Facing/Facilitation skills including rapport building, active listening, articulation of points and workshop skills 
ITRG is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected factors. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process

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